Tickets
Company-wide help desk for Mesabi Outfitters.
| # | Subject | User | Device | Priority | Status | Billable h | Est. cost | Updated |
|---|---|---|---|---|---|---|---|---|
| #1031 | Warehouse PC won’t wake from sleep | Morgan Lind | MESABI-WHSE | Normal | Open | — | — | Aug 12, 2026 8:05 AM |
| #1048 | Shared drive slow when copying large photos | Jordan Hale | MESABI-OFFICE | Low | Scheduled | — | — | Aug 17, 2026 9:15 AM |
| #1042 | POS1 receipt printer offline after power blip | Casey Berg | MESABI-POS1 | High | In progress | 1.50 | $202.50 | Aug 17, 2026 11:05 AM |
| #1038 | Need MFA reset for QuickBooks Online login | Avery Quinn | MESABI-BOOK | Normal | Waiting | 0.50 | $62.50 | Aug 15, 2026 4:22 PM |
| #1024 | Onboard seasonal hire laptop + Microsoft 365 | Jordan Hale | MESABI-OFFICE | Normal | Closed | — | — | Jul 30, 2026 3:40 PM |
| #1019 | Phishing email reported — payroll lookalike | Riley Nest | MESABI-POS2 | Urgent | Closed | — | — | Jul 9, 2026 2:55 PM |
| #1007 | Server backup job failed twice overnight | Jordan Hale | MESABI-DC1 | High | Closed | 1.00 | $125.00 | Jun 19, 2026 10:10 AM |
| #991 | New firewall cutover — after-hours window | Jordan Hale | MESABI-FW | High | Closed | — | — | Mar 6, 2026 10:40 PM |