Monitoring alert: MESABI-DC1 backup failed. We’re investigating before store open.
Ticket #1007
Closed · High · Opened Jun 18, 2026 7:30 AM
Server backup job failed twice overnight
Clients: Jordan Hale · jordan.hale@mesabi-outfitters.example (primary) · Mesabi Outfitters
Device: MESABI-DC1
Ticket is billable for labor.
Billable support time
1.00 h billable · estimated cost $125.00 (at sample company rates)
| Date | Type | Hours | Est. cost | Notes |
|---|---|---|---|---|
| Jun 18, 2026 | Remote | 1.00 h | $125.00 | Investigated Veeam failure — storage path + retry |
Totals are estimates until invoiced. See Billing for company-wide support time.
Conversation
Root cause was a full repository volume. Cleaned retention, job succeeded, restore test OK. Closing.