Governance + recovery

Continuity pack

A cyber security policy and disaster recovery plan written for your business— kept alive in the IT North portal with reviews, restore proof, and Help Desk tickets so required work doesn’t slip.

What you receive

Cyber security policy

Plain-language rules for acceptable use, access, devices, phishing, and incident reporting— branded for your company, not a generic binder left on a shelf.

Disaster recovery plan

Critical systems, RPO/RTO targets, backup approach, who to call, and steps when you need to invoke recovery. Built around how IT North actually backs you up.

Portal Continuity page

Company admins see status at a glance: policy reviewed, DR reviewed, last restore test, and who has acknowledged the policy. Documents stay one click away.

Work that gets done

When a review or restore test is due, IT North opens a Continuity ticket on Help Desk— assigned like other support work—so techs are prompted instead of relying on memory.

How it fits managed IT

Monitoring and tickets keep the lights on. Continuity is the written commitment and evidence owners, insurers, and lenders often ask for—backed by the same portal you already use for Environment, Assets, and Billing.

  • Assessment We map critical systems, recovery targets, and contacts.
  • Build Policy + DR documents customized for your company; stack matched to the plan.
  • Operate Portal tracking, employee acknowledgements, scheduled reviews and restore tests.

Ready to put Continuity in writing?

Start with an assessment—we’ll tell you what’s already covered on your plan versus what to add.

Schedule an assessment