Service
Managed IT for Hibbing and the Iron Range
Ongoing care for your computers, servers, and network—so problems get caught early and your staff gets help when they need it.
How we can help
- System monitoring & maintenance — We watch servers, computers, and network gear to catch issues before downtime.
- Help desk & user support — Remote support for Windows errors, printers, and software issues.
- Cybersecurity protection — Antivirus, updates, patching, and security policies managed for you.
- Data backup & recovery — Backups set up and monitored so data can be restored when something goes wrong.
- Network & infrastructure management — Firewalls, switches, Wi‑Fi, and network reliability.
- Vendor & technology management — Coordination with software, hardware, and internet vendors.
Monthly per-device care is offered through our Core and Standard plans. This page covers the full scope of managed IT—we’ll match the right plan to your setup.
Why it matters
Instead of waiting until something breaks, managed IT is proactive. Tools report problems early, updates get applied, and your staff can get help without hiring full-time IT.
- Monitoring — disk, memory, updates, and security alerts before the office grinds to a halt.
- Maintenance — patching and automation keep machines closer to a known-good state.
- Help desk — remote support instead of guessing or calling around.
- Coordination — vendors, ISP issues, and upgrades don’t land only on the owner.
Core vs Standard
Core Plan
Protected coverage: monitoring, security, and maintenance on every workstation. Labor is pay-as-you-go. See Core on the plans page.
Best if you want the safety net and to approve most hands-on work.
Standard Plan
Managed day-to-day IT: everything in Core, plus proactive and Windows support included. See Standard on the plans page.
Best if you want common issues handled without an hourly meter for covered work.
Common questions
- How fast do you respond?
- We aim to reply during business hours the same day when we can, with response targets written into your agreement. Outages and security issues jump the line—call 218-256-4249.
- Remote or on-site?
- Remote first when that’s fastest. On-site from Hibbing when hands-on work is required—across the Iron Range and Northern Minnesota.
- What’s included vs billable?
- Core covers monitoring, security, patching, and help desk on each workstation; technician labor is pay-as-you-go. Standard includes more day-to-day Windows work. Compare plans.
- Can you take over from another IT provider?
- Yes. We plan the handoff so coverage continues while we take over. Start with a free assessment or see how onboarding works.
Not sure which plan fits?
We’ll walk through your devices, risk, and support gaps—then recommend a plan.